z/OS CallAPI errors with return code 11

Document ID : KB000087726
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
return code 11

When Call API is submitted a 'return code 11' is returned and the call fails.

Investigation

After new installation.  Test CallAPI for the first time.
Confirm:
  1. LOGON information is correct
  2. The ini files is correct
  3. The LoadLib and other references are correct.
Submit the Call API.

Results:

Expected 
- The Call API is submitted with no errors.

Actual - The Call API is submitted but 'return code 11' is recieved and the call fails.  The errors in the job log are similar to this:

336 SYSTEM COMPLETION CODE=0C4 REASON CODE=00000011
336 TIME=13.48.54 SEQ=01863 CPU=0000 ASID=002D
336 PSW AT TIME OF ERROR 078D2000 98A013E2 ILC 6 INTC 11
Environment:
OS: Z/OS
OS Version: N/A
Cause:
Cause type:
Configuration
Root Cause: DCB attributes needed to be modified.
Resolution:
Transfer "GEM.UC4.MSL" with following DCB attributes:

LRECL=512, RECFM=VB, BLKSIZE=8192

Then restart the CallAPI job.

Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A