z/OS Agent abends with an S422/SC01 error when viewing reports.

Document ID : KB000088186
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
S422/SC01

If you attempt to review a report from a directory for a job that has a status of FAULT_OTHER - Start Impossible, the z/OS Agent will abend and display an OS-level S422/SC01 error. 

 
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: Attempting to view a report from the directory of a job in Fault_other -Start impossible on z/OS Agents causes errors.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.2 - Available
Automation Engine 11.2.5 - Available
Additional Information:
Workaround :
Review reports from the OS, not from within Automic, for any jobs that failed with a FAULT_OTHER status.