You setup a new FILE_TRIGGER WOB and the first time the application is triggered, you receive "Scan has failed" in CA ESP Workload Automation Systems Agent.

Document ID : KB000051305
Last Modified Date : 14/02/2018
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Description:

You setup a new FILE_TRIGGER WOB and the first time it is triggered in the application, you receive "Scan has failed" in the status field. What is causing this?

Solution:

The ID you are providing could not access the directory or path. It may be that the directory or path was moved or was deleted.