You have setup CA ESP Workload Automation to use the MAILBOX feature. However, it does not seem to be working.

Document ID : KB000052482
Last Modified Date : 14/02/2018
Show Technical Document Details

Description:

Given the following statements:

SMTPPARM CLASS(R) JOBNAME(SMTP)           
MAILBOX OPERATIONS       
LOG ON       
EMAIL DataCenter@MyCompany.com  

When the application definition has the statement NOTIFY FAILURE MAILBOX(OPERATIONS) , CA ESP WA does not send the email.

Solution:

Verify that the CLASS in the SMTPPARM statement is correct.

Make sure you refresh the MAILLIST dataset by issuing the LOADNL command in page mode.

Note: The EMAIL function is case sensitive. If you have email distribution lists, make sure there are no spaces in the name. You can test the validity of the MAILLIST dataset by issuing the LOADNL command in page mode with the "TEST" option as follows:

OPER LOADNL ESP.PARMLIB(MAILLIST) TEST