I had a UFT installation on my laptop, which got upgraded to the newest version through a push installation at our organization. Now, i am not able to start the DevTest Workstation 10.2.4 or 9.1. I see there's a process Workstation.exe in the task manager, however, the splash screen doesn't pop up.
Workstation.log shows the error:
12:34:48:385 >> Loading HP UFT Java Support (version 22.214.171.124) (Oracle Corporation, 1.8.0_102) 2018-04-17 17:34:48,466Z (12:34) [Thread-8] ERROR System.err - Exception in thread "Thread-8" java.lang.LinkageError: loader constraint violation: when resolving method "org.apache.xerces.parsers.DOMParser.parse(Lorg/xml/sax/InputSource;)V" the class loader (instance of com/mercury/javashared/agentloader/AgentClassLoaderJava2) of the current class, com/mercury/ftjadin/utils/xmlParsing/DomParserFactory, and the class loader (instance of ) for the method's defining class, org/apache/xerces/parsers/DOMParser, have different Class objects for the type org/xml/sax/InputSource used in the signature 2018-04-17 17:34:48,468Z (12:34) [Thread-8] ERROR System.err - at com.mercury.ftjadin.utils.xmlParsing.DomParserFactory.run(Unknown Source) 2018-04-17 17:34:48,469Z (12:34) [main] ERROR
All supported DevTest environments
The UFT properties listed below were added to environment variable properties and these properties will interfere with the DEVTEST start up script. They need to be in its own start-up script and not in the ENV Variables..
JAVA_OPTIONS=-Xbootclasspath/a:"C:\Program Files (x86)\HP\Unified Functional Testing\bin\java_shared\classes\jasmine.jar"
IBM_JAVA_OPTIONS=-Xbootclasspath/a:"C:\Program Files (x86)\HP\Unified Functional Testing\bin\java_shared\classes\jasmine.jar"
Delete these environment variables,
Rename these environment properties or leave the values as blank..