Workstation hash was not the same hash as the original request in device dnaW

Document ID : KB000116611
Last Modified Date : 01/10/2018
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Issue:
Workstation hash was not the same hash as the original request using device dna



 
Environment:
CA Access Gateway: R12.7 SP2
Resolution:
-Enable logger to debug “ rootLogger.level=DEBUG”. in the log4j2.properties.
-You will be able to get what parameters are collected and eventually changed when the workstation hash changed.
  log4j2.properties path listed below -
-File Location is  secure-proxy\Tomcat\webapps\sessionassuranceapp\WEB- INF\classes\log4j2.properties 
 -\log4j2.properties should also give the path of the log output