Workpoint Designer fails to start [Websphere]

Document ID : KB000030442
Last Modified Date : 14/02/2018
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Workpoint Designer startup fails and throws the following exception.

 

java.lang.RuntimeException: 

com.netegrity.portal.service.workflow.core.WorkflowException: CORBA NO_IMPLEMENT 0x49421042 No; nested exception is: 

org.omg.CORBA.NO_IMPLEMENT: 

SERVER (id=11c328fe, host=mycompany.widgetco.com) TRACE START: 

org.omg.CORBA.NO_IMPLEMENT: No Cluster Data Available vmcid: 0x49421000 minor code: 42 completed: No 

at com.ibm.ws.cluster.router.selection.WLMLSDRouter.select(WLMLSDRouter.java:295) 

at com.ibm.ws.cluster.propagation.ServerClusterContextListenerImpl.forwardRequest(ServerClusterContextListenerImpl.java:635) 

 

The message No Cluster Data Available indicates that the client (the Designer) cannot connect to the Workpoint server (in the IDM application) running on Websphere.

The failure can occur when there is a high availability configuration problem within the Websphere Application Server. If HA Manager is disabled, no Application Servers will be registered with the WLM router.

 

Resolution:

In the AS Server configuration verify that the HA Manager is enabled.

For instructions on verifying or enabling HA Manager please refer to the WAS documentation.

http://www-01.ibm.com/support/knowledgecenter/SSEQTP_7.0.0/com.ibm.websphere.nd.doc/info/ae/ae/trun_ha_ham_enable.html