If you receive this error message it means the license you were provided with is actually a 'Stand-alone' ARD license, which does not include test case generation capabilities. Either your contract does not entitle you to these capabilities so you were given this type of license, or you were given the wrong type of license.
Here are the definitions of each license type:
- ARD Stand-alone License: Includes repository, basic modeling functions, and connector capabilities with JIRA, Agile Central, and HP ALM.
- ARD Work-group License: Includes Stand-alone capabilities plus test case generation and optimization features.
- ARD Automation Builder Add-On License: Includes Work-group capabilities plus automation and scripting features.
If you have any contract questions, please contact your CA Account Manager. If you do not know who your account manager is, please call CA Customer Care at one of these numbers: https://www.ca.com/us/services-support/ca-support/contact-support.html
If you think you are entitled to a Work-group license and were give a Stand-alone license in error, please follow the resolution steps below.