Windows CMD Job Fails with Owner Attribute Error

Document ID : KB000095006
Last Modified Date : 07/05/2018
Show Technical Document Details
Issue:
A Windows CMD job fails with an error that states "<Owner attribute error. The user name or password is incorrect.>"
Environment:
WAAE 11.3.x
Windows Agents
Resolution:
1. If the specified job owner is a domain account, ensure the "opsys: windows" attribute is included in the machine definition for the Windows agent.
2. Confirm that the job owner user name and password have been stored in the WAAE database via autosys_secure.
3. Confirm that the password for the job owner has not recently changed on the Windows Agent machine. If it has, make sure the password for the job owner is also updated in the WAAE database via autosys_secure.