Windows Agent taking the wrong user profile

Document ID : KB000123510
Last Modified Date : 21/12/2018
Show Technical Document Details
Issue:
The Windows service is started with the Local System Account:

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Windows Agent properties within Service Manager Dialog:

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The report shows that the %USERPROFILE% path is pointing to the Local System Account instead of the user used in the login object.

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Environment:
Windows
Cause:
Defect
Resolution:
Update to a fix version listed below or a newer version if available.

Component(s): Agent Windows

Automation Engine 12.2.1+hf.2  - Available

The report is showing the user ID from the login object

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