Root Cause: In the reconnect procedure of the Windows Agent. When the agent tries to connect or reconnect to the AE server and the authentication procedure fails (e.g., the transfer key is wrong, the key store file cannot be opened, or contains wrong information), the agent reconnects which ends up in a loop.
Update to a fix version listed below or a newer version if available.
Fix Status: In Progress
Component(s): Agent Windows
Automation Engine 12.1.2 - Planned release date: 2018-05-23
Automation Engine 12.0.5 - Planned release date: 2018-05-07
Automation Engine 11.2.8 - Planned release date: 2018-06-05
Renew the transfer key via the Administration Perspective in client 0.