Windows Agent 64-bit crashes with a dump file

Document ID : KB000084490
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Exception information, code 0xC00000FD - The thread uses up its stack.

A 64-bit Windows Agent crashes with a dump file with the above error message displayed in the trace file.
 
Environment:
OS: All Windows
OS Version: Windows 64-bit
Cause:
Cause type:
Defect
Root Cause: The Windows Agent crashes due to endless recursive function calls when the log file becomes too large to be updated.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Agent Windows

Automation Engine 12.1.1 - Available
Additional Information:
Workaround :
Change the value of CHANGE_LOGGING_DAYS in the UC_SYSTEM_SETTINGS to 5 days.

By default it is set to 20 days.