Windows 2012 Agent install Service is not being created correctly

Document ID : KB000089004
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Windows 2012 Agent install Service is not being created correctly
Resolution:
Detailed Description and Symptoms

When we installing a new agent on Window Server 2012 the Windows Service is not installing properly.


Solution

The issue is with the path of watchworx executable.

PS E:\appworx\agent\c> ./instsrv -install -auto -watch <AGENT>  Installing %E:\Appworx\Agent%\c\watchworx.exe as [AWW-<AGENT>] AWW-<AGENT> installed. 

You can see the path is included with the '%'.   After correcting the path in the Service Properties, the services were able to be started.