Windows 10 showing as windows 8.1

Document ID : KB000005273
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

ITCM 12.9 agent installed on Windows 10 showing the operating system detected as windows 8.1.

Environment:
ITCM 12.9 agent on windows 10
Resolution:

ITCM 12.9 Agent on windows 10 requires fix RO88134 and RO86776 must be applied.

Download the fixes from below links .

https://support.ca.com/irj/portal/solncdndtls?aparNo=RO88134&os=WINDOWS&fc=3&actionID=3

https://support.ca.com/irj/portal/solndtls?actionID=3&techDocAccess=y&aparNo=RO86776&os=WINDOWS