CA PPM: Why the Finish date in Action Item Details for timesheet does not match the finish date of the period?

Document ID : KB000031672
Last Modified Date : 10/08/2018
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Introduction:

Problem:

We have a time sheet process that sends action items to the users and contains the time period details. The action item always shows the time period end as +1 day.
 
Example:  Time period is 1/19/15-1/25/15, but action item shows "Objects Timesheet for xxx, xxx; 1/19/15-1/26/15; 2 hours
 
For OOTB notification "Timesheet overdue", "Returned timesheet", and "Submitted timesheet" (no using process) the dates in the Action Items are correct, they matches the Time Reporting Periods (start date and finish date)..

Steps to Reproduce:

1. Create a process with Primary Object=Timesheet
Start Event = Update
Start Condition = ( Timesheet Status = 'Submitted' )
Steps:
Start -> Finish
IF ( Action Item.Start.action1 Number of assignees with Status Approve = 1 ) Then Go To Finish
Start Step has 1 Manual Action:
Action selected= Approve, Return
Subject=Approve Timesshet
Assignees= Admin
 
2. Noticed that my Time Reporting Period:
Start Date= 1/19/15
Finish Date=1/25/15
 
3. Go to Timesheets. Find a Time sheet in the above period with status Open.
Select a Resource and enter time.
Submit for Approval.
 
4. Login with Admin
Go to Organizer - Action Items
Click on "Approve Timesshet" to see Action Item Details
Under Object Links observe Dates in "Objects"
 

Actual Result:

Action Item Details
- General
Subject Approve Timesheet
Creator Administrator, Niku
Problem
Due Date 4/5/2015 11:00 PM
- Object Links
Process my_timesheet_submitted
Objects Timesheet for Lastname, FirstName; 1/19/15-1/26/15; 2 hours
 
Noticed the dates: 1/19/15-1/26/15. Finish date does not match the finish date of the period. It should be 1/25/15 instead of 1/26/15.
 

Expected Result:

Action Item Details
- General
Subject Approve Timesheet
Creator Administrator, Niku
Problem
Due Date 4/5/2015 11:00 PM
- Object Links
Process my_timesheet_submitted
Objects Timesheet for Lastname, FirstName; 1/19/15-1/25/15; 2 hours
 
Finish date should match the finish date of the period. It should be 1/25/15 instead of 1/26/15.
 
Cause: 
 
Caused by CLRT-77481

Resolution:

This has been documented as CLRT-77481 and it is targeted for resolution in future release.

 

Instructions:
Please Update This Required Field