Why Teamboard Columns and Cumulative Flow Diagrams don't match

Document ID : KB000095293
Last Modified Date : 11/05/2018
Show Technical Document Details
Issue:
On the Team Board page, the values in the columns and on the Cumulative Flow Chart are different.
Cause:
The Cumulative Flow chart will only show changes made to columns within the last 30 days.
Resolution:
The Cumulative Flow chart was designed only to show items that have moved into a column in the last 30 days. Any items that were moved more than 30 days ago will not be included in the Cumulative Flow Chart.

For example:
You have 5 items in a column called Last

Team Board column

2 of the User Stories were moved to the Last column 3 months ago, and 3 were moved there 2 weeks ago.
Therefore, 5 items show in Last column on the Team Board, but only 3 show in the Cumulative Flow chart under Last.

Team Board CFD Chart

As a workaround, if the columns have been modified in the past 30 days, and the Cumulative Flow chart is incorrect, then a hard refresh of the browser will resolve the mismatch.