Why is the Rollup condition on a container incorrect?

Document ID : KB000106138
Last Modified Date : 12/07/2018
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Introduction:
In the OneCLICK navigation tab, we noticed an unusual behavior.
The container appears in red, with a condition of normal and a rollup condition of critical.
However, none of the devices under this container have any active alarms and all have a normal condition.
Question:
How can a container have a rollup condition of critical but all devices under this container have a normal condition?
Answer:
The only way this can happen is to manually modify the value of the attribute, from the attribute tab of the container, in the OneClick GUI.
It can be resolved in the same way.

Double click the on the attribute in question from the attribute tab to open the edit dialogue.

 User-added image

Untick the “no change” to allow you to edit it and change the rollup condition back to how it should be.

User-added image