Why is my secondary UMP not synchronized with primary?

Document ID : KB000045406
Last Modified Date : 14/02/2018
Show Technical Document Details

Question: 

Why is my secondary UMP not synchronized with primary?

In the use case, the secondary UMP was showing some QoS data but no Alarms.

 

Environment:  

This is general information applicable to most versions of UIM.

 

Answer: 

A multi-UMP setup requires for servers to be in the same broadcast network for synchronization to occur.

A traceroute from either server to the other should show only one hop between the two devices.

 

Additional Information:

Please note that mulit-UMP setups were not designed for, or should replace, High Availability solution.