Why don't I see CA Patch Manager Queries and Groups in CA Client Automation under All Computers and Users ?

Document ID : KB000044030
Last Modified Date : 14/02/2018
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Question:

Why don't I see CA Patch Manager Queries and Groups in CA Client Automation under All Computers and Users ? 

Environment:                                         

CA Client Automation - Version R14

CA Patch Manager      - Version R14 

 

Answer:

In Pre -R14 versions of CA Client Automation and CA Patch Manager, there were 3 Queries and Dynamic Groups created for each patch download:

  • Patch Found
  • Patch Not Found
  • Patch Pending Requirements

Since each Dynamic Group gets evaluated once a day that created a lot of overhead for the Engines to have to evaluate all these Dynamic Groups.

Customers who were not in the habit of deleting old Patch Groups and Queries, over a few months or years
they would have 100's or 1000's of Groups evaluating each day. 
 

As a workaround Users can create there own Queries and Groups:

For Example if the Patch is a Windows 7 Patch, you can create a Query that look for a certain OS:

OS.jpg

You can either use "=" and Select a specific Operating Systems or "like"  and  %Windows 7% , if there are multiple version of Windows 7.

Just be careful to check if the OS is 32bit or 64bit, because that will depend on what patch you send to it.

 

Then you need to check if that patch has been Deployed :

Deployed.jpg

 

You should make 2 different Queries as shown below:

Patch Found:

Found.jpg

 

Patch Not Found:

 

Not Found.jpg

Then you can Save the Queries and then use the Queries to create Dynamic Groups.

Then you Apply the Rollups to the Patch Not Found Group and as the Rollups get applied they will move to the Patch Found Groups.