Why doesn't Right-Click + Cut/Copy/Paste work when using Chrome?

Document ID : KB000015821
Last Modified Date : 14/02/2018
Show Technical Document Details
Question:

Why doesn't Right-Click + Cut/Copy/Paste work in Chrome for Service Desk Manager 17.0 ?

Environment:
Service Desk Manager 17.0Google Chrome
Answer:

As per an update from Development, this method of cut/copy/paste was not certified for Google Chrome. You will notice a dialog pop up if you try to click Cut/Copy/Paste that states the following:

 

"Current browser does not support Cut, Copy and Paste command."

 

You can still utilize Ctrl + X, Ctrl + C and Ctrl + V. You can also hold the Ctrl key while you Right Click to activate the browsers version of the Cut/Copy/Paste menu, rather than Service Desks version.