Why does the SD_Server.exe process keep stoping on the Scalability Server ?

Document ID : KB000017372
Last Modified Date : 14/02/2018
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Introduction:                                        

  • SD_server.exe stops on scalability server with an application error logged in the Windows Application event log
  • No crash log is generaterd in DSM logs folder
  • No errors in TRC_USD_SDSERVER.LOG
  • SD_server cannot now be restarted

Question:

Why does the SD_Server.exe process keep stoping on the Scalability Server ?

 

Environment:                                          

Client Automation - All Versions

 

Answer:

1.    CAF STOP

2.    Rename ……\CA\DSM\ServerDB

3.    camclose & cam start -c -l

4.    CAF STOP