Why does the error "Can't find receivers in the database' error when trying to execute a demote process" occur?

Document ID : KB000028109
Last Modified Date : 14/02/2018
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Introduction:

This document provides information to resolve the error "Can't find receivers in the database. E03060019"

 

Environment:

 

Harvest 7.x

 

Question:

Why does the error "Can't find receivers in the database' error when trying to execute a demote process" occur? 

 

Answer:

This error will occur if a User Group is being attempted to be notified, which has no defined Users. Either change the notification UDP to use a populated User Group or remove the Notify process.