Why does RO98053 not appear in the maintenance list from CA Support Online?

Document ID : KB000093522
Last Modified Date : 30/04/2018
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Introduction:
KB000015684 describes the way to access CA Netmaster 12.1 fixes list, but one of the fixes through RO98053 is not found.
 
Question:
Why does RO98053 not appear in the maintenance list from CA Support Online?
 
Answer:
When the maintenance list is displayed for CA Netmaster for TCP/IP 12.1, it is necessary to click on Component tab and check for Unicenter Netmaster Management Services. Otherwise, the fix will not appear.