Why do job prompts appearing differently in the job request window?

Document ID : KB000088821
Last Modified Date : 14/04/2018
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Issue:
Why do job prompts appearing differently in the job request window?
Resolution:

Symptoms

Why do job prompts appearing differently in the job request window?


Cause

 Incorrect prompt information can appear in the job request window when the wrong type is used for the jobs character type.


Resolution

Setting the type back to character, and applying the change will result in the correct prompts appearing in the job request window.

 

Click on Object Admin

Highlight Development

Click on Data types

Highlight the applicable Data Type

Click on Edit

Look at the "Type" field

Adjust the option selected to the correct setting

 

Note: If the job has a Character data type, and it is set to list, the prompts will appear differently and will have radio buttons instead of character values.