Why do I have multiple copies of the WVProfile.properties and CCIClient.properties files in different locations for CA Output Web Viewer 12.1?

Document ID : KB000013887
Last Modified Date : 14/02/2018
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Question:

I have several copies of the CA Output Management Web Viewer WVProfile.properties and CCIClient.properties files in different locations.  Why did this happen and why are some of them blank? 

Answer:

There is more than one instance of the properties files because the ones that are used are dependent on the type of configuration chosen and in some cases whether you did a full or minimal install. The type of configuration is specified when you run the ConfigTool.

  1. For System Level External configuration, Web Viewer will use the WVProfile.properties and CCIClient.properties files in the
    C:\Program Files\CA\CA_OM_Web_Viewer\config folder for Windows.
    On other platforms, it will be in the /opt/CA_OM_Web_Viewer/config subdirectory
  2. For Application Level System Configuration, Web Viewer will use the WVProfile.properties and CCIClient.properties files in the
    C:\Program Files\CA\CA_OM_Web_Viewer\apache-tomcat-7.0.54\webapps\CAOMWebViewer12\config folder.
    On other platforms, it will be in the /webapps/CAOMWebViewer12/config folder subdirectory.
  3. For Application Level Internal Configuration, the WVProfile.properties and CCIClient.properties files will be in the WAR or EAR file for a minimal install, or in the C:\Program Files\CA\CA_OM_Web_Viewer\apache-tomcat-7.0.54\webapps\CAOMWebViewer12\config folder for a full install.  On other platforms, it will be in the /webapps/CAOMWebViewer12/config folder subdirectory.  

 

Additional Information:

For System Level External Configuration only, which is the recommended configuration to use, be sure to create the CAOMWV12_HOME environment variable before running the configtool. The variable should point to the CA OM Web Viewer install location.  DO NOT POINT CAOMWV12_HOME to the CONFIG directory. Point to the parent directory of the CONFIG and LOGS directory.  If you are running on the Windows platform, Web Viewer will create the CAOMWV12_HOME environment variable for you.  

For system level external configuration, the configuration tool will pick up the CAOMWV12_HOME location to locate the configuration files. 

Please refer to the CAOMWV12_HOME Environment Variable Section of our Web Viewer 12.1 Docops page.