Why do I get this error message: ARC0050A DFSMSHSM IS NOT ACTIVE - START DFSMSHSM

Document ID : KB000046978
Last Modified Date : 14/02/2018
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Question:

Why are these messages displayed when a job does delete/define of a VSAM data set?
ARC0050A DFSMSHSM IS NOT ACTIVE - START DFSMSHSM
ARC0052A JOB HS00029V WAITING ON DFSMSHSM

Answer:

After applying PTF RO80762, when an archived data set is deleted by the IDCAMS DELETE
command, the HSM delete request should be processed by CA Disk.  But instead, the
delete request is passed on to HSM. This may result in ARC0050A and ARC0052A messages
being issued and a wait until the WTOR is answered.
 
The fix for this problem is to apply PTF RO89187.  The PRE is (RO80762).

Additional Information:

It will be necessary to either IPL or to issue a 'S DMSAR,DMSAR=REFRESH'
command to refresh the CA Disk hooks after installation of this fix.   
 
If any questions, please contact CA Technical Support.