Why do I get Error "Job execution error. Native OS error: 2 - The system cannot find the file specified.. [SDM228481]", when I send an SDjob to an agent?

Document ID : KB000011329
Last Modified Date : 14/02/2018
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Introduction:

CA Client Automation allows you to send Software Delivery jobs to agents,

if you get an Error there might be multiple reasons why this happens,

here is one possible Error and Solution ?  

Question:

Why I am I getting  the following error when I send an SD job to a SD Agent which is also a Scalability server:

"Job execution error. Native OS error: 2 - The system cannot find the file specified.. [SDM228481]"

Environment:
CA Client Automation - All Versions
Answer:

This error can occur if the CA Client Automation is pointing to a Scalability Server (SS) ,

that the agent on the Scalability is pointing to any other machine other than Localhost.

To solve the problem execute the following command on the Scalability server:

caf setserveraddress localhost  

If that commands fails you might need to use(since agents on SS's are not supposed to be changed):

ccnfcmda -cmd setparametervalue -ps itrm/agent/solutions/generic -pn serveraddress -v localhost -manager

  
To test then run caf setserveraddress  and the response should be localhost