Clarity PPM: Why Are Timesheets Not Posting or Posted?

Document ID : KB000004146
Last Modified Date : 16/04/2018
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Timesheets that were submitted are not getting posted. The timesheets are stuck in the 'Approved' status.
Why are approved timesheets not being posted?




The Post Timesheets job checks the conditions of the timesheet, resource, and investment
before it can set a timesheet status from 'Approved' to 'Posted'. 


The following criteria must be fulfilled:

-The timesheet has been in the 'Approved' status for at least 5 minutes before running the Post Timesheets job
-The time period is not closed
-The resource is "Open For Time Entry". srm_resources
-The resource track mode is set to 'PPM'
-The investment is "Open For Time Entry"
-The investment track mode is set.
-Is setting in Administration, Project Settings: "Allow posting of future timesheets" checkmarked?
  If not, the current time period has not yet ended, therefore the timesheet will not post.

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-Check if the Post Timesheets job has failed or completed.
-Use the following query before,during,and after the Post Timesheets job run to check how many timesheets remain to be posted:

select count(1)
where prstatus = 3 --approved

-Check the bg-ca.logs if the job is erroring out with a specific error. 

-If there is a custom timesheet process, make sure the conditions are met.



Additional Information: