Why am I receiving the message 'DBG550C1W Selected Records Not Found' trying to view Thread and System History when I know the Data Collector is successfully writing to the history files?

Document ID : KB000013023
Last Modified Date : 14/02/2018
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Question:

Why do I always encounter the message 'DBG550C1W Selected Records Not Found' when I try to view either System History or Thread History via my

online interface?  I have applied all of the pertinent maintenance, and I have confirmed that the IDB2 Data Collector is successfully writing to the history

files.

Answer:

The cause of the 'DBG550C1W Selected Records Not Found' condition when viewing System or Thread History In IDB2 was caused by a mismatch of the 

load library being allocated for the IDB2 Data Collector, and the load library being allocated to the User interface via the Insight clist.

Once the Insight clist was modified to allocate the same load library as the IDB2 Data Collector the 'DBG550C1W Selected Records Not Found' 

condition was resolved.