Why am I not seeing the CA Logo on my printed or emailed NFA 9.3.8 Custom Reports?

Document ID : KB000073086
Last Modified Date : 22/05/2018
Show Technical Document Details
Issue:
In NFA 9.3.8, printed and emailed Custom Reports are not showing the CA Logo on upper left corner.  Instead there is an "x" like below:
User-added image
Environment:
NFA 9.3.8
Resolution:
1. Edit the \CA\NFA\Reporter\web\web.config file in a text editor.

2. Remove the line below:
<add name="X-Content-Type-Options" value="nosniff" /> 

3. Save the file and run "iisreset".

4. Attempt to Print or Email the report again and you should see the CA Logo like below:
User-added image
 
Additional Information:
If you are seeing missing graphs in your PDF reports with HTTPS enabled, please apply the Cumulative Patch found here: 

https://comm.support.ca.com/kb/blank-pdf-reports/KB000074761