Why am I not able to send email notifications from CA PPM Non Production Environment on SaaS

Document ID : KB000104139
Last Modified Date : 11/07/2018
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Question:
Why am I not able to send email notifications from CA PPM Non Production Environment on SaaS
Answer:
Non Production environments on SaaS, by default do not have the Email Server configured. 
A case should be raised with CA support to get this configuration done before testing email notifications on Non Production Environments.