Which ticket types do support workflow tasks and action items

Document ID : KB000112286
Last Modified Date : 28/08/2018
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Introduction:
Every ticket type (incident, Request, Problem, Issue and Change Order) supports workflow tasks.
Question:
Which ticket types do support workflow tasks and action items?
Environment:
SDM 14.1, SDM 17.1
Answer:
Every ticket type (incident, Request, Problem, Issue and Change Order) supports workflow tasks.