Which files/directories and processes should be excluded from an antivirus scan for CABI 4.x?

Document ID : KB000009959
Last Modified Date : 14/02/2018
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Introduction:

Which files/directories and processes should be excluded from an antivirus scan for CABI 4.x?

Environment:
CA Business Intelligence 4.xAll Supported Windows Operation SystemsAnti-virus - McAfee VirusScan, Norton Antivirus (Symantec), Others
Instructions:

The following binaries should be excluded from active scanning:

  • AAAnalytics.exe
  • AADashboard.exe
  • SvcMgr.exe
  • CMS.exe
  • ConnectionServer.exe
  • ConnectionServer.exe (32bit)
  • crcache.exe
  • crproc.exe
  • crproc.exe (32bit)
  • crystalras.exe (32bit)
  • dbsvr12.exe
  • EventServer.exe
  • fileserver.exe
  • java.exe
  • JobServer.exe
  • JobServerChild.exe
  • sia.exe
  • sqlservr.exe
  • svnserve.exe (32bit)
  • tomcat6.exe
  • tomcat7.exe
  • WIReportServer.exe
  • xccache.exe
  • xcproc.exe

The following directories should be excluded from monitoring/scanning

 

  • CommonReporting4\SAP BusinessObjects Enterprise XI 4.0\win32_x86
  • CommonReporting4\SAP BusinessObjects Enterprise XI 4.0\win64_x64
  • CommonReporting4\SAP BusinessObjects Enterprise XI 4.0\logging
  • CommonReporting4\SAP BusinessObjects Enterprise XI 4.0\java
  • CommonReporting4\SAP BusinessObjects Enterprise XI 4.0\data
  • CommonReporting4\SAP BusinessObjects Enterprise XI 4.0\FileStore
  • CommonReporting4\Tomcat
  • CommonReporting4\Tomcat\webapps
  • CommonReporting4\Tomcat\work
  • CommonReporting4\Tomcat\bin

Note that although for performance reasons it is recommended that active scanning of these files and directories be excluded during usual hours of operation and during report schedules, it is still recommended to run a full system scan during off peak hours/maintenance hours.

Additional Information:

What are the recommendations for anti-virus configuration on the server that has CA Business Intelligence (CABI) 3.x installed - https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC576046.html