Where do you set the amount of time before no terminal activity in Teleview sends the terminal into a lock status?

Document ID : KB000023915
Last Modified Date : 14/02/2018
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Question:

Where do you set the amount of time before no terminal activity in Teleview sends the terminal into a lock status?

Answer:

After a terminal is inactive for a period of time, the terminal is locked.

In CONFIG, take a look at Review, then Review Terminals. Scroll until you see the To and Ato columns.

 

The terminal timeout value is located in the REVIEW TERMINALS within the Teleview Configuration panel.

<To> = The terminal timeout value. This is the number of minutes a terminal may be idle before CA-Teleview automatically logs it off. Code 99 if you do not want timeout processing performed for this terminal. If you are adding a user ID or group profile and want the terminal timeout value to be applied, code 00 (two zeros). If you want to control timeout at the user ID or profile level, code 00 (two zeros) for this terminal timeout value.

Application timeout may also affect the behavior that you observe.

<Ato> = Application timeout. The timeout defined on the terminal, user ID, or profile overrides the default timeout specified in the application definition.

-- Review Terminals ------- CA-TELEVIEW Configuration----------------------- 
   
Luname   Numb  Regid Applid    Lct Sluname  AL I Hold Tag  Modetab  Dlogmod 
-------- ----- ----- --------- --- -------- -- - ---- ---- -------- -------- 
DUMMY$$$ 00738  000  QUALTELE  1   POOL02   N  Y PA2  NONE ISTINCLM * 
DUMMY$$$ 00738  000  QUALTELE  1   POOL22   N  Y PA2  NONE ISTINCLM * 
DUMMY$$$ 00738  000  QUALTELE  1   POOLCA   N  Y PA2  NONE ISTINCLM * 
DUMMY$$$ 00738  000  QUALTELE  1   VAZTV010 N  Y PA2  NONE ISTINCLM * 
GENERIC  00742  000  LOGON     1   POOL&M   N  N           *        * 
 Luname   Applid    Menuname Kybdlock Panlock Replay Routing Name 
 -------- --------- -------- -------- ------- -------------- 
 DUMMY$$$ QUALTELE  QUALTELE     ATTN       N   YES       C  ** DO NOT DELETE 
 DUMMY$$$ QUALTELE  QUALTELE     ATTN       N   YES       C  ** DO NOT DELETE 
 DUMMY$$$ QUALTELE  QUALTELE     ATTN       N   YES       C  ** DO NOT DELETE 
 DUMMY$$$ QUALTELE  QUALTELE     ATTN       N   YES       C  ** DO NOT DELETE 
 GENERIC  LOGON     LOGON        XTTN 
 Luname   Applid    Snum Uex Group    Dis Cmp To Userdata Sv Ato Telephone 
   -------- --------- ---- --- -------- --- --- -- -------- -- --- 
 DUMMY$$$ QUALTELE   000  01            N   N 10           Y  00 
 DUMMY$$$ QUALTELE   000  01            N   N 10           Y  00 
 DUMMY$$$ QUALTELE   000  01            N   N 10           Y  00 
 DUMMY$$$ QUALTELE   000  01            N   N 10           Y  00 
 GENERIC  LOGON      001  01            N     10           Y  00 



There is similar information under Review Application, Review User and Review Profiles.