Where can I find information on pdm_ldap_import (bulk load utility new with CA Service Desk r12)?

Document ID : KB000053282
Last Modified Date : 14/02/2018
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Description

This document describes where to locate information on the r12 LDAP import utility.

Solution

You can find information on usage in the CA Service Desk r12 Administration Guide, Ch 5. "Configuring User Accounts", Section on "LDAP Directory Data", "Batch Import Contacts Using LDAP Data".