Where can I find Embedded Entitlement Manager (EEM) media kits for integration with eHealth?

Document ID : KB000045465
Last Modified Date : 14/02/2018
Show Technical Document Details

Question: 

I plan on integrating EEM with eHealth. Where can I obtain the EEM media kits?  

 

Answer: 

The EEM media kits cannot be downloaded through the Download Center in support.ca.com.

To obtain the kit, you will need to open a new ticket with CA Support.

 

Information you will need to provide:

1. Operating system (OS) EEM will be running on

2. eHealth and Spectrum version that EEM will be integrated with.

    Command nhShowRev to get the eHealth version, and <specroot>\install-tools\.history to get the Spectrum version.

 

Additional Information:

CA EEM is a proprietary software product that enables a limited one-way single authentication drill-down option from CA Spectrum to the CA eHealth web user interface. For more details, review Chapter 2 of the CA eHealth Administration Guide. To learn how to obtain the CA eHealth Administration Guide, see tecdoc TEC1878245.

Link to the tecdoc: http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1878245.aspx

 

TEC1483286: What versions of EEM have been tested with eHealth?

 

Link to the tecdoc: http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1483286.aspx