When using password phrases is there a way so that VM does not translate everything on the logo screen to be uppercase?

Document ID : KB000011853
Last Modified Date : 14/02/2018
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Question:

I have made the appropriate changes for VM:Secure to use password phrases.

Now that we are using this feature, is there a way so that VM does not translate everything on the logo screen to be uppercase? I know that I can change the password field to be larger, but it is the uppercase translation that is the issue for us.

Answer:

Even if PassPhrase support is enabled, passwords of 8-characters or less are treated as "traditional" passwords and, are thus translated to all UPPERCASE. In other words, for a password to be maintained in MixedCase, the minimum length is 9-characters.