When using oneclick console, you can get both SPC-OCC-10242 and SPC-OCC-10244 popup errors in the screen.

Document ID : KB000006573
Last Modified Date : 14/02/2018
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Issue:

When the Accessibility Icon Theme is selected under the View tab, two popup errors can be displayed in the screen:

spc-occ-10242.PNG   spc-occ-10244.PNG


This was caused due to a missed image component delimiter, and an use of wrong idref in the oneclick508 files, which pointed to a non-existent file, and for azure instances, the icon images in accessibility view were missing.

Environment:
CA Spectrum 10.2.1 and CA UIM 8.51
Cause:

This was caused due to a missed image component delimiter and an use of wrong idref reference in the oneclick508* files, which pointed to a non-existent file, and for Azure instances the icon images in accessibility view were missing.

Resolution:

You must apply the "Spectrum_10.02.01.PTF_10.2.105" patch in OneClick server. Please contact CA Support in order to get it.