When using a JBOSS Application Server, the APM isn't able to load the specified driver.

Document ID : KB000087641
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 3

Error Message :
ERROR: org.jboss.stdio.AbstractLoggingWriter org.jboss.stdio.AbstractLoggingWriter.write(AbstractLoggingWriter.java:71) java.lang.ClassNotFoundException: com.microsoft.sqlserver.jdbc.SQLServerDriver

When using a JBOSS Application Server, the APM isn't able to load the spedified driver (Configuration property: jdbcDriver).

When calling database.load.table2xml APM from a form script call using the Util.apm.call, the above error message is encountered.

 
Cause:
Cause type:
Defect
Root Cause: database.load.table2xml doesn't find the jdbc driver class provided by configuration
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Request Management 3.2.1 - Available
Request Management 3.1.4 - Available
Request Management 3.0.9 – Available
Additional Information:
Workaround :
Copy the relevant driver(jar) to the WEB-INF/lib folder.