When upgrading the AdminUI, I'm not asked to do an upgrade

Document ID : KB000007605
Last Modified Date : 14/02/2018
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When I'm doing an AdminUI upgrade from 12.52SP1CR00 to 12.52SP01CR07, the

installer doesn't ask to do an upgrade, and it proceeds to do a fresh

install directly.


Why do I get this behavior if I already have an AdminUI installed ?


AdminUI 12.52SP1CR00 on Red Hat Enterprise Linux Server release 6

You have this behavior because the installer does not see entries for

AdminUI prerequistes nor AdminUI in file :





You have to re-install the original version for both AdminUI prerequistes and AdminUI, following the documentation.


After the install, verify that both AdminUI prerequistes and AdminUI have entries in /var/.com.zerog.registry.xml


Then, upgrade the AdminUI prerequistes and AdminUI.


You might need to re-register the adminui with the Policy Server

Additional Information: