When trying to open One Click Console.Following error is shows : Java update did not complete Error Code:1603

Document ID : KB000004617
Last Modified Date : 14/02/2018
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Issue:

 

After upgrading from 9.2.1 to 10.1.1 when trying to open One Click Console.Following error is shows : Java update did not complete  .

Error Code :1603. Please refer to the Java Help Center for troubleshooting information or contact to your system Administrator

 

Environment:
Windows 2008
Cause:

 

This error is  seen during the installation process and  indicates that an installation did not complete.

Resolution:

 

 

o   Find and launch the Java Control Panel 

o   Uncheck (de-select) Enable Java content in the browser option 

o   In the Java Control Panel, click the Security tab. 

o   Uncheck the option Enable Java content in the browser. 

o   Click Apply and then OK to confirm the changes.

o   Reinstall Java and re-enable Java content in the browser

Additional Information:

 

 

                             https://www.youtube.com/watch?v=wzdM43R39lM