When to delete lisatmpx.x

Document ID : KB000010474
Last Modified Date : 14/02/2018
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Introduction:

When to delete lisatmpx.x

Background:

Reason 1 : When the log files  are too large.

Reason 2: To collect clean logs.  

Reason 3: If there are changes in your DB configurations.  Here is an example of a  customer scenario:  The external DB password expired for both EnterpriseDashboard (ED) and Registry. All the DEVTEST components went down. Customer extended the password and restarted the Services.  ED came up fine but they were unable to bring up the Registry Service. The logs files -lisatmpx.x was not deleted after the change.  So the old DB connection details were cached in lisaprefs file which is under lisatmpx.x . As a result Registry was still trying to login with the old information.  

 

Instructions:

Delete the entire  lisatmpx.x  folder . Upon restart of the DEVTEST components we will recreate the entire folder.  

Additional Information:

lisatmpx.x is located  in your  DEVTEST-Home/tmp folder  or under  /Users folder, depends on  if you have the component started  as a SERVICE or  an .executable.  

You may also have the log files configured  to a location outside of DEVTEST-HOME,  as specified in  .vmoptions file

 

-Dlisa.tmpdir=/home/CA/lisatmpx.x