When the programmer opens a workorder in CA Librarian CCF, they get error message CCF004AS programmer is not defined.

Document ID : KB000006356
Last Modified Date : 14/02/2018
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Issue:

When the programmer opens a workorder in CA Librarian CCF, they get error message CCF004AS programmer is not defined.  

 

Environment:
Librarina V4.4 CCF
Resolution:

Check the following entries in CA Librarian CCF tables.

From the CCF option 12 Administration Services verify the programmer is defined and has access to the application in the following tables.

In this example programmer USER01 is defined to have access to application TEST.

Option 12.1 - User definition Table:

    USER ID    AUTHORIZATION CODE (OPTIONAL)  AUTHORIZED APPLICATION

    USER01     NONE                           TEST

 

USER01 is defined in the Programmers table reporting to manager MGR001.

 

Option 12.3 - Programmer Table:

     MGRS  ID  PGMR  ID

     MGR001    USER01

 

In the Manager table the manger MGR001 is defined to have access to application TEST. 

Option 12.2 - Manager definition table:

      MGRS ID    AUTHORIZATION CODE (OPTIONAL)      APPLICATION       CHAIN GROUP

      MGR001              NONE                                          TEST

        

If the programmer and manager are defined properly in the user, manager, and programmer tables but you still get the "programmer is not defined" error message CCF004AS then check CCF Option 8  CONVERSION -  LOGON ID conversion table:

TSO ID     CCF ID

USER01     USERA1

 

In this case scenario the TSO ID USER01 has been convert to USERA1 and USERA1 is not defined in user, programmer and in the manager definition table.

Either define the converted CCF ID in the user, manager, and programmer table or remove the entry in the conversion table.   

Additional Information:

Please refer to the CA Implementation Guide Chapter 2: Administrator Functions in LIB/CCF