Ensure a project is created in PPM first before syncing (with the applicable settings set on the project's Agile Summary subpage). Even if syncing CA Agile Central to CA PPM, a project must first be created in PPM.
Settings that are required to be updated on the Agile Summary subpage in CA PPM to sync:
- Synchronize = Checked
- Select the Agile System to use for synchronizing the project with CA Agile Central.