When running CA Compliance Event Manager reports I am getting CA LDAP Server timeout errors, How can I fix these timeout errors?

Document ID : KB000047684
Last Modified Date : 14/02/2018
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Question:  

When running CA Compliance Event Manager reports I am getting CA LDAP Server timeout errors, How can I fix these timeout errors?

When running reports, we get the following error message:

Error: LDAP Timeout Client request timed out - configured search limit of 60 seconds exceeded

Answer:  

The setting of 60 seconds was set in the CA Compliance Event Manager CUSTOM.CFGLIB file member CEMECFGX:

 

 <searchTimeLimit>60</searchTimeLimit> 

 

 To change from 60 seconds to 120 seconds:

 

 <searchTimeLimit>120</searchTimeLimit>

 

If reports need additional time to complete, then increase searchtimelimit value that meets your needs 2 minutes...3 minutes.

 

After changing the above value in CEMECFGX rerun J01160SP job in the CUSTOM.JOBLIB library to get the changes into USS.