When promoting my package hrefresh did not deploy the files

Document ID : KB000122762
Last Modified Date : 07/12/2018
Show Technical Document Details
Issue:
When I promote the package, the messages in the Output Log make it appear that HRefresh executed normally, but no files were transferred. 
Environment:
CA Harvest SCM v12.x and up
All platforms
Cause:
We looked carefully at the parent path of the file inside his package, and compared with the View path specified in his HRefresh.cfg file. The file in the package was in a different folder in the repository, and was not found to be within the folder structure specified by the viewpath. 
 
Resolution:
Options for resolution are: 
- Move the file to a folder found within the folder structure specified by the viewpath. 
- Modify the HRefresh.cfg file so that the viewpath listed there can be found.