When logging into Web Administrator from the browser getting "Error: Invalid DN Syntax invalid DN", how can I address this error?

Document ID : KB000014615
Last Modified Date : 14/02/2018
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Question:

When logging into Web Administrator from the browser getting "Error: Invalid DN Syntax invalid DN", how can I address this error?

Answer:

The "Error: Invalid DN Syntax invalid DN" can be caused by an invalid suffix coded in the ACF2_config.xml or TSS_config.XML, specifically no "host=" specified in the ldapsuffix statement.

Sample ldapsuffix statement:

<ldapsuffix>host=yourhostname_im,o=company,c=us</ldapsuffix>

Note that the host=yourhostname_im,o=company,c=us specified in the ACF2_config.xml or TSS_config.XML file must match the "suffix" that is specified in the CA LDAP Server slapd.conf file.