When installing Xtraction on a Non English Windows operating system, I get an error "group named "Users" does not exist". Is Xtraction supported on Non English Windows locale?

Document ID : KB000031659
Last Modified Date : 14/02/2018
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Question:

When installing Xtraction on a Non English Windows operating system, I get an error "group named "Users" does not exist". Is Xtraction supported on Non English Windows locale?

 

Answer:

Currently Xtraction is not supported on a localized Microsoft Windows operating system. It has to be installed on Windows English locale. If not, the installer errors out with messages like "group named "Users" does not exist".

An alternative approach is to complete the installation on a Windows host with English locale. Users can still be able choose an appropriate supported localized language, when using Xtraction via the user interface.