When installing CA Service Management (CA SM)14.1, it asks for the credentials of the 'CASMAdmin' account. Is it possible to alter the name of the 'CASDAdmin' account?

Document ID : KB000056592
Last Modified Date : 14/02/2018
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DESCRIPTION:

When installing CA Service Management (CA SM)14.1, it asks for the credentials of the 'CASMAdmin' account.  Is it possible to alter the name of the 'CASMAdmin' account?

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SOLUTION:

Unfortunately, it is not possible to change the name of the 'CASMAdmin' account used by CA SM 14.1. This is the reason why it is “greyed out” within the configuration wizard during the CA SM 14.1 install process.