When I start a CICS region I receive message: ACFAE029 Load failure: installation exit

Document ID : KB000026257
Last Modified Date : 14/02/2018
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Problem:

When I start a CICS region, and I get the following messages:

ACFAE044 Phase 2 Initialization Started
ACFAE050 Signon Manager Subtask is active
ACFAE075 Storage manager subtask has been attached
ACFAE051 Attaching 005 Signon Server Subtasks
ACFAE076 Program manager subtask has been attached
ACFAE029 Load failure: installation exit 018 : ACFAE098 CICS ACFAE029 Reply 'RETRY', 'GO', or 'CANCEL'
why is ACFAE029 issued?

Resolution:

ACFAE029 means that you have the CA-ACF/CICS parameters setup to request exit processing but the exit module cannot be found in the CICS region. Check the ACF2/CICS parameters or the C(CIC) EXIT record. The EXIT record might look like this:

EXIT PROGRAM=ACFAESXC
IDLE=YES
IMPLIED=NO

In this case, program ACFAESXC would need to be able to be loaded by the CICS region - Adding the program to the STEPLIB will accomplish this and message ACFAE029 would then not occur.